Frequently Asked Questions
The phone number to contact Frontier Credit Union is (800) 727-9961.
Our call center is open Monday-Friday: 9am-5:30pm & Saturday: 10am-2pm.
The routing and transit number is: 324173082.
You can find a list of open positions by visiting our Careers page.
If you have a lost or stolen VISA card, please call (866) 513-4210. You can also report your VISA card as lost or stolen within your online account. From your Dashboard select “Manage Cards” and then “Card Control” and then select whether your card is lost or stolen.
There should not be an impact to external financial relationships. Member account numbers and our routing number are staying the same.
If you have personal or business checks that have the East Idaho Credit Union logo on them, please continue to use them. When it’s time to reorder, you will get updated checks with the new Frontier Credit Union branding.
Yes! Our routing number is staying the same.
Your credit and debit cards with the East Idaho Credit Union logo are still active and will remain active until the expiration date on your card. When you receive a new card, it will be branded as Frontier Credit Union.
No, you can continue to use the remaining checks you have with the East Idaho Credit Union logo.
All member account numbers will stay the same, as well as our routing number. If you use bill pay, or e-checks, you should not have to make any updates.
Debit and Credit card transactions will continue to process whether your card has East Idaho Credit Union or Frontier Credit Union branding.
