Thank you for using Frontier Credit Union's loan
pay service. This service allows you to make a payment to your Frontier Credit Union loan from
your account held at another financial institution. These terms and
conditions (“Terms and Conditions”) describes how the
services works and the rules of use. By authorizing a payment(s), you (“you”,
“your”) as the member and account holder agree to these Terms and Conditions.
Further, each time the Loan Pay service (“Service”) is used, or you allow any
other person to use the Service in connection with your Frontier Credit Union (“we”, “us”)
account, you are confirming your acceptance of the Terms and Conditions, as
amended and in effect at that time. The Credit Union may modify the terms and
conditions applicable to the Service from time to time. Members in good
standing who have access to online banking are eligible to use this Service.
·
Your account at the other financial institution
will be debited (charged) and funds will be credited to your Frontier Credit Union loan.
·
Payments will be credited when processed by the
other financial institution, which generally takes 2-3 business days. Payments
submitted after the cutoff time of 3:30 PM MT, will be
submitted for processing the next business day (M-F, excluding holidays).
·
Payments scheduled on a weekend
or a holiday will be initiated on the next business day.
·
Some loan types may not be eligible for this
Service. Loans eligible for online payments will be displayed in the drop-down
menu within the payment scheduling screen and are subject to change without
notice.
·
To change or cancel a scheduled payment, submit
a cancellation request before 3:30 PM MT on the payment date in the Loan Pay
section in digital banking.
·
Dollar limits as well as daily and monthly
limits may apply. If you attempt to initiate a payment in
excess of these limits, the Service will not allow you to continue.
·
You understand Frontier Credit Union is relying on the
information you provide in your payment request. If the information is
incorrect for any reason, the debit may be returned, and the loan payment
reversed.
·
Notify us immediately by phone at 800.727.9961
or in person at any branch location during business hours if you suspect your
online banking credentials may have been compromised, any unauthorized or
fraudulent items have posted to your accounts, or you have any other security
concerns regarding your banking relationship. You agree to provide us any financial information we reasonably request in the
event of unauthorized activity or access.
·
If the debit is rejected by the other financial
institution for any reason, including insufficient funds, the loan payment will
be reversed. This may result in a late payment, late
payment fees, and fees at your other financial institution.
·
If a loan payment is reversed or rejected, it is
your responsibility to re-initiate the transaction or make a payment to your
Frontier Credit Union loan by other means.
·
Frontier Credit Union may post adjustments and/or corrections for
a transaction, if necessary.
·
While we always strive to keep our systems
available, the Service may be temporarily unavailable due to system maintenance
or service interruptions from third parties such as Internet service providers,
cellular service providers and Internet software. In addition to this Service,
payments can be made at any of our branch locations during business hours or
contact us at 800.727.9961 for more payment options.
·
Frontier Credit Union may cancel, modify, or restrict the use of
this service at any time without prior notice (ex: for security purposes, NSF
items, returned payments, etc.)
·
You agree to hold Frontier Credit Union and Frontier Credit Union’s service
providers harmless from any claims, liabilities, attorney's fees, service fees
and other costs resulting from use of this Loan Pay service.
·
The payment will be processed electronically
through the Automated Clearing House (ACH) and must comply with all applicable
laws.
By using this Service, you authorize Frontier Credit Union to
electronically debit your external account to make a payment to your Frontier Credit Union loan,
as designated in the payment scheduling request. You confirm you have the
authority to authorize debits from the designated account at the Depository
Institution you identify, and you understand and agree to the above terms and
conditions.